Privacy Policy

This privacy policy is published by Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY (“we/us/our”). The Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY is committed to protecting your information privacy with respect and upholds your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY as set out in this policy.

Definitions used in this privacy policy:

1.“Partners” means our associated entities (as defined in the Corporations Act 2001).

2.“Platforms” means our website either on computer or mobile.

3.“Suppliers” means the third-party merchants who engage us to advertise their goods/services.
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.
 We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting Information for Registration

As part of registering with us, we collect personal information about you in order for you to provide complete benefit of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Adding your details for our services in completely optional and may include submitting your name, email address, address, telephone numbers, and other details related to the proposal.


We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect your personal information transmitted to us. Once we do receive your details, we will also make our best efforts to ensure its secured on our systems. In addition, our employees and the contractors who provide services are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.


Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or service delivery.

Collecting Information from Users
1. IP Addresses: 
Our webservers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
2. Access to Information
: We will endeavour to take all reasonable steps to keep all your information secure, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
3. Cookies
: When you visit one of our websites, we may place a small data file, commonly referred to as a cookie, on your computer or mobile devices. A cookie is an identifier that is sent to your browser from a webserver and stored on your computer or mobile device and stores information about your visit. Cookies assist you and Suntech Synergy in many ways, for example, by saving your personal preferences, customizing your web experience and measuring the value and effectiveness of Suntech Synergy pages and user experiences.
We may also use cookies to count the number of times you visit our sites and compile anonymous statistics on website use and anonymous characteristics of users. We may also use the Google Analytics service or other third-party service providers to monitor traffic patterns to show how and when visitors use our site. These monitoring technologies may use cookies. In particular, the information generated by the Google Analytics cookie about your use of the website (including your IP address, and particulars about your browser and configuration as reported by your browser) will be transmitted to and stored by Google on servers in the United States. Please note that information collected by Google Analytics cookies do not include personalized identification information (such as names, e-mail addresses, and payment information).
To know more about the Google Analytics cookies visit Google website at: You may manually delete cookies at any time.

Data Security

Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY makes efforts to meet industry standards to safeguard the confidentiality of your personally identifiable information. Unfortunately, it is impossible to absolutely guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY cannot ensure the security of any information you transmit to us or from online services and you do so at your own risk. Once we receive your transmission, we will use industry standard efforts to ensure its secured on our systems or require that our third party vendors storing the information use industry standard efforts to ensure its security on their systems.

Changes to the Privacy Policy
Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY may amend this policy from time to time. If we decide to make substantial changes in the way we use your personally identifiable information, we will post the changes on this page and other places we deem appropriate so you become aware of what information we collect, how we use it and under what circumstances, if any, we disclose information.


Information Privacy complaints should be made to the Global Synergy Services Pty Ltd T/A SUNTECH SYNERGY’s legal department via call at 1300 857 807 or email:

A member from Suntech Synergy’s legal department with investigate the Privacy Compliant under regulatory Act.